Abacus Plumbing Adopts Mobilescape to Process Credit Card Payments at Customers' Homes
Award-winning Houston-based residential plumbing company goes mobile to streamline payment processes and save thousands in processing fees
Houston, May 12, 2010 — Mobilescape (www.mobilescape.com), the provider of the market's leading mobile payment solution for credit cards and checks, today announced that Abacus Plumbing, one of Houston's leading residential plumbing companies, has deployed the Mobilescape mobile credit card processing solution in its fleet of service vans.
Since residential service companies often take a large portion of their payments by credit card, keeping credit card processing fees low is a key concern. Often, employees in the field must call credit card numbers into the home office or carry paper receipts until a batch is dropped off — both of which can be time-consuming and risky practices. In each case, if the card isn't swiped at the point of sale, processing fees are higher. Using Mobilescape to swipe card-present transactions adds up to significant savings.
"Adopting Mobilescape means that we'll provide our customers a cutting-edge, streamlined way to pay by credit or debit card right at the point of service," said Alan O'Neill, owner and president of Abacus Plumbing. "We get our money faster, we have better visibility into our financial health, and we are improving our overall business process. Using Mobilescape is becoming one of our biggest competitive advantages."
The Mobilescape solution uses simple navigation icons and is built to withstand industrial use. It provides residential service companies a robust, easy-to-deploy solution for improving their payment process, which helps prevent mistakes and frees up more time for customer care and additional service calls.
Mobilescape features the unique ability to capture and store customer signatures to reduce fraud and protect the company from chargeback claims. When the customer signs on the screen for the payment, a printed receipt is generated and the signature image is easily retrievable for up to 15 months from a secure server.
"Customers increasingly expect to pay for services with credit and debit cards, and Mobilescape is giving thousands of residential service providers the ability to process these payments safely and securely," said Richard A. Howell, vice president of mobile payments at BankServ, Mobilescape's parent company. "With a quick swipe on the Mobilescape terminal, Abacus Plumbing is lowering the rates they pay for credit card processing, and can be sure a card is valid before the technician leaves the property."
For more information about the Mobilescape mobile payment solution, please visit the Mobilescape Wireless Payments site at www.mobilescape.com